Private Property Impound

Everyone there was very nice! Very helpful and will work with you. Also it helped to constantly remind myself that “I’m the moron for not parking... read more right and getting towed when all I had to do is move my truck 50 feet back in to its parking spot, they are just doin their job”

Sonia provided the best customer service possible when assisting me with my situation. She was prompt in answering my calls, answering any questions I had, and ultimately helping me to... read more get my car out of the tow yard. I am BEYOND appreciative of her and her assistance. Thank you!

When my car broke down on I-10 during morning rush hour, I called R&M and within 30 minutes, the tow truck arrived. The driver, David, worked quickly and was friendly,... read more courteous and professional. If I ever need another vehicle towed, I will definitely call these guys.

Let me start off by saying getting towed is not a happy feeling but when I found out it was R&M Towing. I knew they would take care of... read more me and my vehicle. So let me just say Thank you, R&M Towing for all that you do here in the Valley more tow companies should be like you guys and treat their customers like customers. Right when I walk in I was greeted by Natasha who walk me step by step to get me back in my Vehicle. Let me not forget about the personnel that work outside Jay who was very helpful with locating my registration. keep up the GOOD work awesome people work here..!!!!!!!!

Thank you so much for your service today. Mike you did a great job and I appreciate it so much. R&M towing to the rescue!

Of the towing vendors I've had the opportunity to work with, R&M Towing is by far the best! Whether I need cars towed immediately, tagged, or extra tow stickers delivered,... read more Christina, gets it done. She is both timely and punctual ensuring any unauthorized vehicles are removed immediately. If you need a new tow vendor or looking to change, I strongly recommend R&M Towing! Joseph Ewing - Assistant Manager of G & B Investment Properties

My car got towed from my own apartment without my knowledge because it had a flat tire (absolutely ridiculous), BUT this towing company was the nicest I have ever encountered.... read more Penelopie was an angel. I was extremely overwhelmed but they made sure I felt safe and taken care of. And they did all this almost close to closing. They are very nice people and would 100% recommend giving them your business. My own apartment didn’t give me as much sympathy as R&M towing do.

I had my car towed here and the fees weren’t as expensive as I thought it was going to be. Jenna, Sophia, Mike were all very friendly and willing to... read more help me out while I waited for my car to get picked up off their lot. They even offered me waters while I waited in the heat

They were here within an hour and got to work. The job was completed professionaly and promptly.

Natasha and Penelopi helped me out today and they were outstanding, No issues picking up my car they were ready to assist me as soon as I walked into the... read more building. I came in frustrated and left happy with the service I received from those two. By far the best tow company I have encountered.

Jenna at the front desk is a total sweet heart. Thanks to her specacular customer service skills, getting my car towed turned out to be a great experience!

Jenna in the office was SO helpful and sweet. Genuinely the best tow I’ve ever gotten. Jenna made the best of a bad situation and really helped me out. THANK... read more YOU SO MUCH JENNA :))

Mikey was extremely helpful. This was an absolutely awful experience trying to find and locate the vehicle until I spoke to Sonia who was nice enough to answer my questions... read more and was the first person to actually help me. Mikey went out on a limb to make sure my car got towed to my home. He's a great dude.

Thank you Jenna and staff for working with me in receiving my vehicle back i am truly grateful and appreciate the customer service provided by your company. Great place if... read more you have you're vehicle towed even though getting it towed usually is not a good thing these are the people to have it towed by. Thank you Mike also you were a tremendous help.

I was upset due to my car being towed but Jenna was just so helpful on me getting my car back very quickly

Jenna helped me out and I am very thankful for her! She was positive even though I definitely was not, I am thankful she helped get everything done quickly and... read more efficiently.

jenna was amazing and super helpful and the business ended staying open a lil longer just to help me out 15 out 10

My apartment complex uses this towing company. They were helpful and efficient. Jenna got me in and out in no time and Cliff was down to earth and the kind... read more of guy I like to work with. I hate that I got towed, but these guys made it easier dealing with it.Service: Car towing

KRISSY, Krissy, Krissy... Was extremely pleasant. She talked a worried Mom off the ledge. I live in another state and I my son's car was towed, but could not find... read more out where. When I called R&M the and explained the situation... I found myself sharing TMI and she immediately said to me 'I want to hear it'. I explained the story, she was kind and patient in locating my son's car with helpful takeaways beyond just customer service. It was genuine human kindness. Thank you Krissy!!!!

Sophia helped me out tremendously when I only had an expired registration to show when trying to get my vehicle released. She went out of her way to log into... read more the MVD website to verify the owner. If she hadn’t done that I wouldn’t have been able to finish picking it up and would have accrued additional storage. Thank you so much.Service: Car towing

Positive: Professionalism Shout out to Christina. She takes care of my property and keeps my parking lot in line. Always responsive when I call her and is always so... read more happy. Thanks for all the hard work Christina!!Service: Car towing

I work with Fernando and Christina. They are absolutely! Christina is always on top of the property and ensuring the property's policies are always being forward. They are very understanding... read more and always reliable. Will always work with them in the future.